Your device isn't recognized by your Mac

Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.

The Magic Keyboard is an amazing companion for iPad Pro and iPad Air. It features a great typing experience, a trackpad that opens up new ways to work with iPadOS, a USB‑C port for pass‑through charging, and front and back protection. Wanted a small form factor keyboard for my macbooks that come and go from my office and 27' display. I have a full-sized USB keyboard (Apple aluminum) which took up too much desk space. I also own a compact Apple wireless BT keyboard - which worked fine. However, it was a pain to switch BT connection between my personal and work macbooks on.

Make sure that your wireless mouse, keyboard, or trackpad is turned on

• Suddenly my wired Apple Keyboard isn't working anymore. My MacBook don't recognize the external keyboard, and the keyboard is only two weeks old. Is the Keyboard physically broken, or is it a soft.
• The Magic Keyboard is a wireless, rechargeable keyboard that comes included with most Mac computers. However, those of us who are on old Macs or want a new keyboard, the small Magic keyboard might.
• Keys-To-Go ltra-light, Ultra-Portable Bluetooth Keyboard for iPhone, iPad, and Apple TV $ 69.99. K600 TV Keyboard Smart TV typing and navigation $ 69.99. Wireless Keyboard K350 $ 59.99. Wireless Solar Keyboard K750.

The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.

The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.

When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.

Make sure that your device has been set up to work with your Mac

Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.

Make sure that Bluetooth is turned on

Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu  > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.

External Keyboard For Macbook Air

Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.

Make sure that your devices are charged

Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.

To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.

Turn the device off and on

If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.

Your mouse or keyboard intermittently stops responding

• Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
• Check for wireless interference.

Your mouse doesn't scroll up or down or side to side

If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.

Your mouse or trackpad doesn't track as expected

Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:

• Choose Apple menu  > System Preferences, then click Mouse. Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse.
• Try using a different surface to see if tracking improves.
• Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
• If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.

Learn more what to do if your trackpad isn't tracking correctly.

Your keyboard has one or more keys that don't respond

Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

1. Choose Apple menu  > System Preferences, then click Keyboard.
2. Click the Input Sources tab.
3. Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
4. Select the ”Show Input menu in menu bar” checkbox.
5. Click the Keyboard tab, then select ”Show keyboard and emoji viewers in menu bar” checkbox, if present.
6. From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
7. Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.

If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.

Keyboards that have you covered.

iPad keyboards provide a great typing experience and lightweight, durable protection for your iPad. And they attach to iPad magnetically — no need for switches, plugs, and pairing. The Magic Keyboard delivers even more with a floating design, backlit keys, and a built‑in trackpad.

Find the right keyboard for you.

Magic Keyboard

The Magic Keyboard is an amazing companion for iPad Pro and iPad Air. It features a great typing experience, a trackpad that opens up new ways to work with iPadOS, a USB‑C port for pass‑through charging, and front and back protection. The Magic Keyboard features a floating cantilever design, allowing you to attach it magnetically and smoothly adjust it to the perfect viewing angle for you.

Compatible with

• iPad Air (4th generation)
• iPad Pro 12.9‑inch (3rd and 4th generation)
• iPad Pro 11‑inch (1st and 2nd generation)

• Comfortable typing

  Full‑size, backlit keys and a scissor mechanism with 1 mm travel for quiet, responsive typing.

• Built‑in trackpad

  Designed for Multi‑Touch gestures and the cursor in iPadOS.

• Floating cantilever design

  Smooth angle adjustability delivers the perfect viewing angle.

• Front and back protection

  Folds into a case to provide front and back protection for traveling.

Smart Keyboard Folio

The Smart Keyboard Folio is a full‑size keyboard when you need one, and it provides front and back protection when you don’t. Simply attach it and start typing.

Compatible with

• iPad Air (4th generation)
• iPad Pro 12.9‑inch (3rd and 4th generation)
• iPad Pro 11‑inch (1st and 2nd generation)

• Two viewing angles

  Switch between two viewing angles ideal for whatever you’re doing.

• Front and back protection

  Provides lightweight, front and back protection.

Smart Keyboard

Piano Keyboard For Mac

The Smart Keyboard is a full‑size keyboard made for iPad. It delivers a comfortable typing experience wherever you are and converts into a slim, durable front cover when you’re on the go.

Compatible with

• iPad (7th and 8th generation)
• iPad Air (3rd generation)
• iPad Pro 10.5‑inch

• Type or watch

  Folding design enables different configurations for typing email messages or watching videos.

• Lightweight cover

  Provides slim, durable front protection.

Accessories that let you make iPad your own.

Explore keyboards, cases, covers, Apple Pencil, AirPods, and more.

Find the right iPad for you.

iPad Pro

The ultimate iPad experience.

New iPad Air

External Keyboard For Mac Air

Powerful. Colorful. Wonderful.

New iPad

Delightfully capable. Surprisingly affordable.

iPad mini

Small in size. Big on capability.